One local guy · Louisville, Kentucky Call or text (502) 305-4043
Hands in the weeds,

Website Retainers For Local Businesses

Picture the online side of your business actually running: products clean and consistent, listings accurate, tracking telling the truth, ads not wasting money. Your Google profile and reviews kept up. From Managed up, a plain report every month. A retainer is me handling all of that for you, so it stops being the job that belongs to nobody.

Ongoing monthly support Run by one real person Month to month
Real clients, real numbers

Proof behind the work.

Measured client work, with the source and date on every tile.

The job nobody owns

Most local businesses never hire a digital person, so the online side just drifts. It lands on you, between everything else you already do: product titles go stale, a listing still shows last year's hours, the tracking quietly stopped working months ago. None of it is ever urgent enough to fix today, which is exactly how it never gets fixed.

What you actually end up with

This is an ongoing job, not a one-time project. So here is the end-state, the way things look once someone is finally minding the online side of the shop:

Clean product data Titles, descriptions, and categories that are consistent and easier to search and sell from.

Tracking you can trust Analytics and conversion tracking set up so your reports are based on real signal, not vanity clicks.

Ads that pull their weight Spend pointed at real local and product intent instead of searches that were never going to convert.

Listings kept current Google Business Profile and product listings maintained, not left to drift for a year.

Reviews handled New reviews get responses, so your profile looks like a business that is actually paying attention.

A report you can read Plain-English reporting that separates real sales measurement from softer signals like store traffic.

The menu: what I handle every month

Scope flexes to your business. Most clients use some mix of these, and I tune it as the work shifts:

Product Data And Listings

Product titles, descriptions, and category structure cleaned up and kept consistent. Listings improved where the platform allows it, so the catalog is friendlier to search and easier to sell from.

Tracking That Tells The Truth

Google Analytics 4, Search Console, ad pixels, and conversion events kept honest. Make sure they exist, fire correctly, and tell the truth about what is happening on the site.

Google Ads Hygiene

Spend restructured around useful local and product intent. The keywords that were never going to convert get flagged. Ongoing ads work runs inside Web Ops, or as the +$400/month rider on Managed. Care doesn't include ads.

Google Business Profile

Your profile kept accurate and current: hours, categories, posts, and the basics that decide whether you show up when someone searches nearby.

Review Responses

New reviews get read and answered in your voice, so the profile reflects a business that is engaged instead of one that went quiet.

Platform Troubleshooting

Storefront platforms, older ecommerce stacks, point-of-sale systems, hosting, theme builders. I figure out which fixes are mine, which are the vendor's, and which are not worth fighting.

Reporting You Can Read

Plain-English monthly reports that separate real sales measurement from softer signals. Ranked next steps, not 50-page consulting decks.

One Person, No Tickets

No ticket systems, no waiting for approvals. You text me, it goes on the list, and we set priorities together. Your tier covers the normal month. Big projects get their own quote. The person who does the work is the same person you talk to.

Real example: Preslar's Western Shop

Active retail and ecommerce client

2,045 product pages rebuilt, then a move to Shopify

Preslar's needed someone to make sense of store systems that grew over many years. I worked out what each system controlled, what I could safely edit, and what needed the vendor.

On the ad side, it was a full Google Ads account rescue: I audited the account structure, conversion setup, and where spend was leaking, restructured campaigns around more useful local and product intent instead of broad spray, and reduced spend on searches that were never going to convert. I rebuilt the conversion tracking so the account stopped flying blind, and investigated the checkout and purchase-tracking gap that was making online sales reads unreliable.

On the catalog side, I built a product enrichment plan and pushed product enrichment across more than 2,000 live product listings, improving titles, descriptions, and category structure where the platform allowed. Then I stayed on as a steady, practical online operations contact for the team, producing reports that separate real sales measurement from softer store-traffic signals. In September 2026 I moved the store to Shopify (live 8 Sep 2026).

This is the kind of patient, ongoing online operations work that local retailers usually do not have access to without hiring a full-time digital person.

Read the full Preslar's story →

The retainer tiers

No long-term lock-in. It runs month to month on a simple service agreement and you can cancel with 30 days notice.

Keep it safe

Care

$250/monthkeeps the site alive and safe

It keeps your site hosted, patched and backed up. It isn't a growth plan. Full detail on what a month of it covers is on the website maintenance page.

  • Hosting, SSL, backups, updates
  • A monthly site check
  • Up to 2 small content edits a month
  • Text, call or email me for changes
Call Hunter
Someone on it monthly

Managed

$850/monthsomeone is actually working on it

Care plus a person doing the monthly work: content, Google Business Profile, local SEO and a numbers email you can read in a minute.

  • Everything in Care
  • Monthly content and page updates
  • Google Business Profile management, plus review requests and replies (never bought or gated)
  • Local SEO maintenance and rank tracking
  • Monthly one-page numbers email

Running ads too? Add the ads rider for +$400/month. Not a separate product, and never a percentage of your spend.

Call Hunter
Run the whole online side

Web Ops

$2,000/monthyour whole online side, run

Managed plus the work that actually moves revenue: ads, new pages when the work calls for them, and tracking that tells you what happened. This is where Google Ads lives.

  • Everything in Managed
  • Google Ads management, or Merchant Center and product feed work
  • New SEO pages when the work calls for them
  • Conversion tracking and funnel fixes
Call Hunter
Inventory-heavy stores

Ecommerce Ops

from $3,500/monthcatalog, feeds and platform

Web Ops plus the catalog itself. This tier is for stores with thousands of products, a feed that has to stay healthy, and a POS that has to agree with the website.

  • Everything in Web Ops
  • Full catalog operations: enrichment, feed health, sale and price sync
  • Platform integration across Shopify, POS and Etsy
Call Hunter

Multi-location. Several storefronts or several markets is a different job, priced by application. Call and we will scope it.

Every tier. Text, call, email or video call. You talk to me directly.

No hourly commitments. What you get is the tier menu, not a block of hours to spend.

Google Ads Setup

$600one-time, one local Search campaign

A one-time build for a single local Search campaign. Tracking repair, product feeds, landing pages and multiple locations are quoted separately. Ongoing ads management is not sold on its own: it runs inside Web Ops, or as the +$400/month rider on Managed.

It runs from $250/monthfor Care through $2,000/monthfor Web Ops to $3,500/month and upfor Ecommerce Ops

The monthly is scoped to how much you need handled. Pro is for a site I build you. These tiers work for any site, and they cover the work past the website: monthly content, review requests and replies, rank tracking, ads, tracking and products, all kept up every month by one person.

If you only need the website kept up, Care at $250/monthis the fit. If you need a new site, start with Pro at $399/monthplus $2,500setup. If the online operation itself is the problem, this lane is built for it.

Not sure it is worth a monthly yet? The way in is the same diagnostic as Online Cleanup: a $250look at your site, tracking, ads, products, and the platform underneath, with a written plan and clear pricing. If you book a Rescue Sprint or rebuild within 30 days, the $250gets credited toward it, and the ongoing support begins from there.

Who this is not for

I would rather point you somewhere better than take a fee that does not fit. This lane is probably not the move if:

  • You mainly need a brand new website built. That is the Pro plan or a custom build, not ongoing operations.
  • Your problem is a one-time mess you want fixed and finished. Start with Online Cleanup instead.
  • You want a big agency, a slide deck, and an account manager between you and the person doing the work. That is not how I run.
  • You want a new platform installed and then left alone. When I move a store, I stay on to keep it running.

Common questions

What is a website retainer?

It is the ongoing, hands-in-the-weeds work of running the online side of your business when that job currently belongs to nobody. Product data, listings, conversion tracking, ad hygiene, Google Business Profile, review responses, storefront platform troubleshooting, and plain-English reporting. One person who handles it every month instead of it sitting on a list nobody gets to. That is especially useful for retail shops, restaurants with menus and hours that change, and contractors who need leads without babysitting the tools.

How is this different from Online Cleanup?

Online Cleanup is a one-time project. It starts with a $250diagnostic, and the fee is credited toward a Rescue Sprint or rebuild booked within 30 days. A retainer is the ongoing version, the recurring relationship for businesses that need this handled every month. Some clients start with the diagnostic and move into a retainer once it is clear the platform side keeps generating new work to do. See Online Cleanup.

How much does it cost?

Four tiers. Care is $250/monthand keeps the site alive. Managed is $850/monthand adds content, Google Business Profile and local SEO. Web Ops is $2,000/monthand is where Google Ads lives. Ecommerce Ops starts at $3,500/monthfor stores with a real catalog. Multi-location is by application.

Is there a long-term contract?

No long-term lock-in. It runs month to month on a simple service agreement, and you can cancel anytime with 30 days notice.

Do you do this for businesses outside Louisville?

Yes. The work runs by text, call, email or video call, so it works wherever you are.

Do you replace my platform or ad accounts?

Only when it's the right call. Most of the time I make what you already use work. When the platform is the problem, I'll say so in plain English and quote the move, like Preslar's move to Shopify.

More of how I work

A few related pages if you want the fuller picture before you call:

Alright, Louisville,

Ready For Someone To Own The Online Side?

Tell me what is going on with your products, listings, ads, tracking, or platform. I will give you a clear next step and a straight answer on whether the monthly is the right fit. No pitch, no pressure.

(502) 305-4043

Or email me at hello@louisvillewebguy.com.