Your website is live. Now keep it fast, secure, and working for you. Two plans: Care at $250 a month keeps the site alive and safe, Managed at $850 a month puts a person on it every month. No hourly billing, no surprise invoices.
Measured client work, with the source and date on every tile.
A lot of people search for website maintenance services and get a vague pitch about “care plans” with a long list of line items and hourly overages. That’s not how I work. When I say maintenance, I mean I’m the person who keeps your site online, current and useful, so you don’t have to think about it.
You run the business. I handle the website layer: hosting, the domain, SSL, updates, backups and content changes. On Managed I add speed checks and the SEO basics that keep you from quietly falling off Google. You text, call or email me when something needs to change. I do the work. That’s the whole relationship.
It works two ways. If I built your site, maintenance is how we keep it earning its keep. If somebody else built it and you just need a responsible person holding the keys, Care does that on its own, no build required.
Most of a good month is invisible. Nothing breaks, nothing expires, and you never think about the website. That mix is what most Louisville owners actually need from website maintenance services. Not a bloated plugin stack. Not a ticket portal. A real person who knows your site and can make the change without a three-email thread.
You could do every bit of this yourself, and plenty of owners plan to. In practice it’s never the most urgent thing on a Tuesday. So the certificate lapses, the backup never runs, and the hours on the site have been wrong since March. A customer who calls a disconnected number or shows up during hours you already changed isn’t coming back.
Paying somebody is really paying for it to happen on a schedule instead of when you remember. If you’d rather run it yourself, that’s a fair call, and I already wrote the whole thing down. Here’s the checklist if you want to do it yourself, weekly through yearly.
Care keeps a working site safe. Managed puts a person to work on it every month. Pro is the plan when I build the site too. All three run month to month on a simple service agreement, and you can cancel with 30 days notice.
Care includes up to 2 small edits a month. A small edit changes something on a page that already exists: text, a photo, your hours, a price or a link.
A new page, a new section or a new layout is bigger than that. If a request is bigger, I tell you before I start, and you get the price first.
Text, call or email me the change. Most edits are done within two business days, often sooner. If the site goes down, call or text me. That goes to the front of the line.
New hours, a photo, a service description, a phone number swap. Text it, email it or call me, however is easiest. I don’t need a ticket form.
Most edits are done within two business days, often sooner. Bigger changes get a quick scope check first, so you know what’s included and what’s a separate project.
Between your requests, I check SSL, the domain and backups every month. On Managed I also watch speed and Search Console. Maintenance isn’t only reactive. It’s also the quiet work that prevents emergencies.
If something is wrong, I tell you in plain English. If a request is bigger than normal maintenance, I say so before I start. No surprise invoices.
Monthly numbers are easy to compare and easy to misread. Here’s the first twelve months added up, for the two paths most people are choosing between.
$7,288 for year one. That’s $2,500 for the custom build plus $4,788 in monthly fees ($399/month × 12). Every year after that is $4,788, and it covers maintenance, hosting, the SEO work, Google Business Profile, and reporting.
$3,000 for year one. That’s $250/month for twelve months with no setup fee. Hosting, SSL, backups, updates, a monthly site check and 2 small edits a month. It keeps a working site working, and that’s all it claims to do.
Managed on an existing site is $10,200 for the year, which is $850/month across twelve months. That’s the tier where somebody is actively working your rankings and your Google profile, not just keeping the lights on.
I built this for small businesses in Louisville and nationwide that need a reliable website without hiring an in-house web person. If any of these sound like you, we’re probably a fit.
You’re on Pro, or you just finished a build, and you want one person handling updates, hosting and SEO checks every month without shopping around for a separate “care plan.”
Setup gets the custom site built. The monthly plan keeps it maintained. That’s the clean path if you want website maintenance services bundled with the build.
Restaurants need hours, specials and menu updates without waiting on a distant agency. Send the new hours or specials and I’ll make the change. Most edits are done within two business days, often sooner.
Contractors should be on job sites, not fighting WordPress. You send me the new service area, photo or phone number. I update the site while you stay on the job.
Healthcare sites need accurate bios, services and intake details. Ongoing maintenance keeps the practice site current so patients aren’t acting on stale information.
You text, call or email me. The person who answers is the person who makes the change. No account managers, no “we’ll escalate that.”
The rule I use is simple. If it keeps the site doing what it already does, it’s maintenance. If it changes what the site is, it’s a project or a bigger monthly tier, and you get the price first.
I look at the site first. I check that it’s worth maintaining and that I can get access to the hosting, the domain and the registrar.
If it’s broken or hacked, start with Website Rescue. A monthly plan on a broken site bills you every month for a problem nobody fixed.
If you need product listings, ads and product feeds on top of the site, that’s a different tier. Look at the retainer tiers.
Some owners love editing their own site. That’s fine. If you want full control and no monthly relationship, a maintenance plan isn’t the right fit.
Smither Psychiatry is a clear example of what website maintenance looks like in the real world. I built the practice site with trust-focused pages and local SEO, then stayed on for ongoing updates so bios, services, and site details don't go stale after launch day.
That's the point of website maintenance services: the build gets you online, and the monthly relationship keeps the site accurate while the practice focuses on patients. If you want to see the before-and-after of a redesign path, the before and after gallery shows how much a neglected site can change once someone owns the work.
Care is $250/month and Managed is $850/month. Neither one has a setup fee on an existing site. If I’m building the site too, Pro bundles the maintenance and the search work at $399/month with a one-time $2,500 build fee.
Care covers hosting, SSL, backups, updates, a monthly site check and up to 2 small edits a month. You text, call or email me for changes. Strategy and reporting come with Managed, or Pro if I built the site.
Managed adds monthly content and page updates, Google Business Profile management, review requests and replies (never bought or gated), local SEO maintenance and rank tracking, and a monthly one-page numbers email.
Care keeps the site alive and safe. Managed puts a person to work on it. If your site is fine and you just need somebody responsible holding the keys, Care is honest and enough. If you want the site to gain ground on Google, that’s Managed.
A change to something on a page that already exists: text, a photo, your hours, a price or a link. A new page, a new section or a layout change is bigger, and I tell you the price before I start.
Call or text me. An outage goes to the front of the line.
Usually yes, on Care. I take a look first to make sure the site is in a state worth maintaining and that I can actually get proper access to the hosting, domain, and registrar.
If it’s broken, hacked, or the last developer left it tangled, start with Website Rescue instead. Putting a monthly plan on a broken site just bills you every month for a problem nobody fixed.
Yes, and it’s more work than the sites I build. WordPress has a core, a theme, a database, and usually a dozen plugins, and every one of them needs updates that can break something else. If you’re doing it yourself in the meantime, how to speed up WordPress and, for stores specifically, how to speed up WooCommerce cover the fixes that actually move the needle.
Most sites I build are static HTML, so there’s no plugin stack to patch. Stores run on Shopify, which patches its own platform. Same plan price either way.
Most edits are done within two business days, often sooner. I check SSL, the domain, backups and your form every month. On Managed I also check speed and Search Console every month.
You can buy hosting anywhere for a few dollars a month. That’s not maintenance, it’s a server. Nobody is renewing the certificate, checking the backups, applying updates or fixing the form when it stops sending.
If cheap hosting plus your own attention is genuinely the right call for your budget, take the checklist and run it yourself. I’d rather you do that than pay me for something you don’t need.
Yes. Even a simple site needs hosting, SSL, domain renewals, and someone to make the change when you need one. The good news is that simpler sites need less active firefighting than complex WordPress sites, so more of the monthly goes toward keeping things running instead of putting out fires.
Yes. Month to month on a simple service agreement, no long-term lock-in. Cancel anytime with 30 days notice.
Redesigns, new pages built from scratch, new features like booking or a cart, and the operations work around ads, product feeds, and conversion tracking. Those are projects or a bigger monthly tier. See what Care doesn’t cover above, or the retainer tiers.
I handle the maintenance so you can focus on running your business. Care at $250 a month or Managed at $850 a month, and you always deal with me directly.
(502) 305-4043