Are your websites HIPAA compliant?
The websites don't store patient health information, which keeps things simple. For patient communication, I integrate with HIPAA-compliant platforms like your patient portal, secure messaging systems, or compliant scheduling tools. I never have access to PHI.
Can patients book appointments through the website?
Yes. I integrate with your existing scheduling system including Zocdoc, SimplePractice, Dentrix, PatientPop, your EHR's patient portal, or any platform you currently use. Patients can book directly from your website 24/7.
What if I just use my practice management system's built-in website?
Those templates are generic and look like every other practice using the same system. A custom website makes your practice stand out, builds more trust with potential patients, and gives you full control over your messaging and branding. Plus, those built-in sites rarely rank on Google.
Will my website help me rank on Google?
Every site includes basic SEO setup so you show up for searches like "dentist near me" or "chiropractor Louisville." For ongoing SEO help, the Pro plan ($399/month) includes keyword targeting, Google Business Profile optimization, and monthly reports. I also wrote a guide on how to get your business on Google that covers the basics.
Can each provider have their own page?
Yes. I can create individual profile pages for each doctor, dentist, therapist, or provider with their photo, credentials, education, specialties, and bio. If you need multiple pages, give me a call and we'll figure out what you need.
How long does it take to build a healthcare website?
Most healthcare websites are live within 1-2 weeks. I handle everything. You just provide your practice info, photos, and any content you want included. I do the rest.
Do you work with solo practitioners or just group practices?
Both. Most of my healthcare clients are solo practitioners or small practices with 2-5 providers. Pro is the public default for solo practices and small groups. If you have a larger group, we'll talk about what you need and I'll quote accordingly.
What's included in the $399/month?
Hosting, SSL certificate, basic SEO setup, mobile optimization, security updates, and ongoing support. If something breaks at 9pm on a Tuesday, you call me and I fix it. No ticket systems, no waiting three days for a response. For the full breakdown, see what an affordable small business website includes.
I'm paying Zocdoc $3,000/year. Can a website replace that?
A website with good SEO can reduce your dependence on Zocdoc. Your own site with booking integration costs less per year and builds your brand, not theirs. The goal is to bring patients to your own site over time instead of renting them.